Mollak Dubai: Mollak Compliance for Jointly Owner Properties Explained

Mollak Dubai
Mollak Dubai

The Dubai Real Estate Regulatory Authority rolled out Mollak Dubai in 2020 to improve transparency, accountability, and efficient financial management in Dubai’s Real Estate Sector. Derived from the Arabic word for “Owner,” Mollak Dubai aligns perfectly with its purpose: to empower property owners to manage their Service charges in compliance with the rules and regulations of the Dubai Land Department(DLD). In this blog, we will explore the benefits of Mollak and various aspects of Mollak compliance.

What is Mollak Dubai?

Mollak Dubai is an online portal designed to make it easier for property owners to manage their assets, starting with hassle-free service charge payments. Developed by the Dubai Real Estate Regulatory Agency (RERA), the platform serves as a bridge between Owners Association Managers(OAMs), and regulatory authorities like the Dubai Land Department (DLD). 

Offering a range of features from document verification to transparent payment systems, Mollak aims to streamline various aspects of property management in Dubai.

Key Features of Mollak 

To understand what Mollak offers, it’s essential to delve into both its features and the key stakeholders that interact with the platform.

  1. Traceable Service Charge Payments: This is the cornerstone feature, directly catering to the property owners. Payments are made transparent, and each transaction is meticulously tracked.
  2. Document Verification: Property owners upload necessary documents for validation. This adds a layer of credibility and ensures compliance with regulations set by the Dubai Land Department (DLD), a key stakeholder in ensuring property regulation.
  3. Budget and Approval: The Owners Association Management (OAM), another vital stakeholder, utilises Mollak for budget estimations. These budgets are then reviewed and approved by the DLD, making the process more seamless for property owners.
  4. Automated Processes for Efficiency: From registrations to agreement handling, automation is a key feature. This benefits not just property owners but also Owners Association Managers who oversee multiple properties.
  5. Diverse Payment Options: Upon DLD’s approval of service charges, property owners can choose from multiple payment methods, providing a user-friendly experience.

How Mollak Benefits Owner Association Management Companies

Mollak offers a variety of benefits to Owners Association Management Companies (OAMCs), including:

  • Mollak streamlines management by providing a single platform for all owner-association management activities, including budget approvals, service charge invoices, title deed transfer, updates on owner and tenant details, and receipt generation. This helps to ensure transparency and accountability in the management of the association’s finances and operations.
  • Efficiency and productivity: Mollak automates many of the manual tasks associated with owner association management, such as invoice generation and payment tracking. This frees up OAMCs to focus on more strategic initiatives, such as improving the quality of life for residents and maintaining the value of the community.
  • Compliance: Mollak helps OAMCs to comply with all applicable laws and regulations, including those related to service charge payments and maintenance of common areas. This helps to reduce the risk of legal challenges and fines.
  • Convenience and accessibility: Mollak is a cloud-based platform, which means that OAMCs and residents can access it from anywhere with an internet connection. This makes it easy to manage the association’s affairs, even for residents who are travelling or living abroad.

Overall, Mollak is a comprehensive and powerful platform that can help OAMCs to improve the efficiency, effectiveness, and transparency of their operations.

Role of Owners Association Management (OAM) Companies in Mollak Compliance

OAM(Owners Association Management) companies play a pivotal role in the functioning of the Mollak system, specifically in the areas of budget estimation and regulatory compliance.

1. Creating Estimated Budgets: OAMs formulate estimated budgets for properties. These budgets factor in various expenditures such as maintenance, security, and amenities, and offer a projected financial requirement for a given period, usually a year. This is an essential step for setting service charges for property owners.

2. Submission to DLD for Review and Approval: The OAMs submit the finalised estimates to the Dubai Land Department (DLD) for review. The DLD examines these budgets meticulously to ensure that they align with regulations and are fair for property owners. Post-review, the DLD grants final approval, allowing service charges to be set and collected accordingly.

Document Verification Process in Mollak

Property owners of Jointly Owned Properties in Dubai need to upload essential documents into the Mollak system. These may include proof of ownership, utility bills, and any other DLD-required paperwork.

Once uploaded, each document undergoes a thorough review by certified auditors within the Mollak system. This verification ensures that all documents are accurate and comply with DLD regulations.

Mollak Online Payment: Options for Property Owners

Property owners have a variety of payment options available to them within the Mollak payment portal. These can range from online payments via bank transfers or credit card payments, all of which are designed to offer maximum convenience.

All transactions are conducted through DLD-approved escrow accounts, which are rigorously monitored. This ensures that service charge payments are both traceable and transparent. Payment histories are also recorded and accessible to property owners for their review.

How Mollak Automates and Streamlines Compliance

Dubai Land Department (DLD) regularly audits all transactions and operations within the Mollak system. This is done to ensure all actions are in line with existing laws and regulations. Failure to adhere to these regulations can result in penalties, ranging from fines to legal actions, depending on the severity of the non-compliance.

Mollak offers a suite of automation features that simplify compliance requirements. From automated document verification to real-time tracking of service charges, these features aim to make the process as seamless as possible.


Mollak compliance involves multiple steps such as service charge collection, budget management, and reporting. Managing these responsibilities independently may be challenging. 

NoBrokerHood can help alleviate these issues by automating service charge collection, enabling efficient budget planning, and ensuring effortless reporting in line with Mollak requirements. Use NoBrokerhood and you will find that it’s a comprehensive solution that fosters community engagement and accountability.


1. What is mollak in dubai and how does it function?

Mollak is an online portal by Dubai’s Real Estate Regulator Authority(RERA).  Mollak helps property owners manage service charges and compliance with the Dubai Land Department’s regulations.

2. What are the responsibilities of mollak in dubai?

Mollak is responsible for enhancing transparency in owners’ associations, registering maintenance companies, and monitoring escrow accounts and service charges in joint ownership. It is part of RERA’s efforts to streamline real estate services in Dubai.

3. How does mollak impact property owners and residents in dubai?

Mollak regulates jointly-owned properties, oversees service charges, and ensures the proper payment of service charges in Dubai’s jointly-owned properties.

4. How can individuals engage with or seek assistance about mollak in dubai?

If you need help regarding Mollak compliances or procedures, reach out to NoBrokerHood. Our professionals will help you with the right advice and procedures.

5. What is the meaning of Mollak?

Mollak is the Arab word for Owner. The Mollak system is a digital solution that will help owners of jointly owned properties manage their service charge compliances.

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