Here’s What You Need To Do:

On the resident app, 

• Go to ‘Administration’ tab and tap on it.
• Scroll down to ‘Support & Feedback’ section.
• Under ‘Support & Feedback’, click ‘Request Assistance’
• Select the ‘Category’ and ‘Sub Category’ that best suit your issue. Don’t forget to describe the details in the description box and click ‘Submit’. 

In 4 simple steps, you can get your queries answered.