Trust, Technology & Transparency: Data Protection at NoBrokerHood

Every day life has become technologically savvy. From utility bill payments to tracking visitors, everything is at your fingertips. Your information plays a bigger role in making these services seamless. But does that convenience come at the cost of privacy? At NoBrokerHood, the answer is a clear NO. Our Visitor Management System is built to offer quick and safe everyday processes.
What Does a Secure Visitor Management System Look Like?
A visitor management system (VMS) does more than just log names and phone numbers. It becomes a central mode of interaction, and even transaction, between residents, security personnel, vendors, and service providers. This means it must:
- Encrypt data end-to-end
- Use role-based access controls
- Comply with global privacy regulations
- Follow secure hosting & backup protocols
- Conduct regular security audits
- Monitor global threats proactively
What Should an ERP System Do?
Modern societies and large communities often rely on ERP systems to manage maintenance, finance, staff, and facility usage. But with this centralisation comes the greater risk, if not properly protected.
A secure ERP should have:
- PCI DSS Level 1 Compliance
- Cloud-Native Security
- Big4 Audits
- Access Logs and Permissions Management
- Third-Party Integrations Control
How Does NoBrokerHood Keep Your Data Safe?
To make sure your personal information remains private and secure, NoBrokerHood is built on a foundation of trusted technologies and global standards:
1. PCI DSS Level 1 Certified
NoBrokerHood is India’s only society management app with PCI DSS Level 1 certification, the highest global standard for secure payment processing. This means you can book services or pay maintenance bills with protection at every step.
2. GDPR & DPDP 2023 Compliant
We adhere to global and national privacy laws to ensure your data is collected, stored, and processed responsibly.
3. Built on a Best-in-Class Tech Stack
We constantly upgrade our software to stay ahead of emerging security threats.
4. Hosted on Google Cloud with 99.99% Uptime SLA
This ensures reliability, scalability, and high security at all times.
5. TLS Encryption Throughout the App
Your data is encrypted both in transit and at rest, preventing unauthorised access.
6. Role-Based Access & Backup Policies
Only the authorised people see the right data, and everything is safely backed up.
7. Audited by Big 4 Firms
Our systems undergo regular scrutiny from top global audit firms to ensure compliance and transparency.
8. CVE Monitoring via NVD
We monitor Common Vulnerabilities and Exposures (CVEs) through the National Vulnerability Database (NVD) to identify and resolve potential threats as early as possible.
9. WSQ Certified Security Protocols
Our team adheres to WSQ (Workplace Skills Qualification) certified security protocols, following certified best practices to secure every system layer.
What Control Do I Have as a Resident?
You’re always in the driver’s seat. You can manage access to everything, all without compromising on data security.
- Adjust who can access your data
- Customise your services
- Control alerts and updates
- Decide what to share and what not to
We don’t treat security as a checkbox. It’s the backbone of everything we build. Whether you’re paying a bill, letting in a guest, or requesting a repair, your privacy is protected at every step. Have peace of mind every time you open the NoBrokerHood app. Your safety, both physical and digital, matters to us.
FAQs
Q1. How does the visitor management system keep my personal data secure?
Ans: A modern VMS uses end-to-end encryption (like TLS) to protect your data during transfer and storage. This means your phone number, visitor history, payment and other details are encrypted and can’t be read by unauthorised users or hackers.
Q2. Who has access to my data within the system?
Ans: Access is granted based on role-based permissions. For example, a security guard can only see visitor logs relevant to their duties, while residents and admins have broader controls.
Q3. Does NoBrokerHood comply with data protection regulations like GDPR?
Ans: Yes. NoBrokerHood is fully GDPR and DPDP 2023 compliant, meaning we adhere to both global and Indian standards for user privacy and data protection.
Q4. What kind of data does NoBrokerHood collect from users?
Ans: NoBrokerHood only collects information necessary for delivering community services, such as visitor logs, service bookings, and resident contact details.
Q5. How frequently is the system audited or checked for vulnerabilities?Ans: A reliable VMS is regularly audited by independent security firms, often including Big4 audits, and uses vulnerability monitoring tools like the National Vulnerability Database (NVD).