NoBrokerHood Features: Society ERP, Financial Accounting & Smart Security Management
NoBrokerHood is an enterprise-grade housing society ERP, financial accounting, and community security platform designed for gated communities and modern townships. It combines comprehensive financial controls—including double-entry ledgers, automated billing engines with 350+ calculation formulas, statutory GST/TDS tracking, purchase requisition lifecycles, and preventive asset/inventory maintenance—with advanced gate automation and on-site operational support. Discover how NoBrokerHood delivers complete administrative clarity and audit-ready governance for Management Committees and residents alike. 
Table of Content
Features of NoBrokerHood
The key features of NoBrokerHood deliver a complete operating system for modern housing societies, combining audit-ready financial accounting with hardware-integrated security and resident convenience. Explore the detailed technical and functional capabilities below.
End-to-End Society ERP & Financial Accounting Suite
| Feature | Description |
| General & Member Ledger | Comprehensive double-entry bookkeeping with ledger classification by bill type, generating Balance Sheets, Income/Expense Statements, and Trial Balance reports. |
| Tally Integration & Export | Seamless two-way compatibility with Tally and accounting software to maintain statutory compliance and streamline external audits. |
| ERP Dashboards | Offers real-time visual summaries of society cash flow, outstanding dues, bank balances, and expense allocations for committee oversight. |
| Line-item Billing | Enables detailed billing with configurable line items, automated penalty calculations, payment quick links, and single checkout across multiple charge heads. |
| Society Migration Support | Dedicated migration architects assist in transferring financial ledgers, resident history, and asset data from legacy or competitor platforms without data loss. |
Automated Society Invoicing, 350+ Billing Formulas & Statutory Compliance (GST/TDS)
| Features | Description |
|---|---|
| Multiple Charge-types | Calculate charges based on floor area, flat configurations, or preset rates using over 350+ formula variations. |
| Automated Accounting System | Fully customizable invoicing engine supporting multiple billing frequencies and template styles. |
| Interest & Penalties | Automate late fee calculation per society bylaws. Real-Time Penalty (RTP) updates dynamically on resident invoices. |
| Offline Intimation | Receive confirmation for offline payments via app, SMS, or email. |
| Group Invoicing | Issue consolidated invoices containing diverse billing items mapped to distinct GST slabs. |
| Targeted Invoicing | Generate selective bills for specific towers, unit clusters, or commercial entities using granular filters. |
| Auto Bill Scheduler | Automates invoice creation and dispatch based on recurring calendar dates, eliminating manual ledger runs. |
| Auto Charge Calculation | Calculate charges based on BHK, flat type, sq. ft, resident type, and usage. |
| Customised Invoice Format | Include society logo, headers, footers, formula breakdowns, and comments. |
| Custom Invoicing Sequence | Create invoice number sequences or prefixes as per preference. |
| E-Invoicing | Dynamic QR code generation for compliant B2C e-invoicing (for societies exceeding ₹50L turnover). Receipts auto-generate post payment. |
| Credit Note & Advances | Record adjustment credit notes and maintain resident advance wallets that auto-offset upcoming maintenance dues. |
| Bank-Account Routing | Route individual collections directly into dedicated sinking fund, maintenance, or amenity bank accounts. |
| Bulk Data Ingestion | Bulk import invoices, payments, and offline receipts with automated field-mapping tools. |
| Complete GST Control | Toggle GST settings per line item to maintain audit-grade compliance with tax statutes. |
| Item-wise Credit and GST | Apply credits or discounts by item, based on resident or area type. |
| Arrears Tracking | Include arrears in invoices either as consolidated or split by charge heads. |
| App Dues Statement | View dues and transaction history in the app. |
| Resident Account Statement | View and pay invoices, overdues, and deposits directly from NoBrokerHood’s Society Accounting System. |
| Auto Dues Receipts | Receipts sent automatically via SMS/email after payment. |
| Partial Payment Options | Allows part-payments with admin-configurable settings. |
Comprehensive Asset, Inventory & Vendor Management (AMC & Purchase Orders)
| Features | Description |
|---|---|
| Asset Master & Tracking | Maintain a centralized asset register logging make, serial numbers, depreciation, purchase values, and specific premises locations. |
| Asset Categorisation | Organize assets into categories, assign service staff and providers for easier management. |
| AMC Reminders & Service History | Configurable automated alerts for Annual Maintenance Contracts (AMC), tracking vendor SLAs, warranties, and technician visits. |
| Asset Reports | Track assets with reports covering description, location, model, year, quantity, price, and more. |
| Purchase Requisitions (PR) | Standardized digital procurement requests enabling facility teams to document requirements before purchase approval. |
| Multi-Level Approval Hierarchy | Custom approval matrices mapped to budget limits, routing purchase requests through Treasurers, Secretaries, and FM heads. |
| Purchase Order (PO) Engine | Generate authorized Purchase Orders with embedded terms, line items, and taxes, dispatching them directly to vendor contacts. |
| Expense Booking & TDS Management | Periodic expense booking with GST, TDS options, admin approval, and downloadable paid/unpaid vendor reports. |
| Vendor Directory & Compliance Master | Database tracking verified agency credentials, banking information, contracts, and performance ratings. |
| Vendor Reporting | Generate reports with vendor service categories, and create/edit/remove vendors anytime. |
| Inventory Master & Minimum Par Levels | Real-time spare parts and consumables tracking with low-stock replenishment notifications across clubhouse and facility stores. |
| Stock Updating and Usage Tracking | Monitor stock availability, usage, and replenish based on minimum levels. |
| Inventory Reports | Generate inventory reports at society and tower levels for all or specific items. |
| Non-member Management | List non-members like shops, teachers, track income generated from these sources. |
| Non-member Dues | Track dues and receipts of non-members; send reminders for unpaid dues or misconduct. |
Hassle-Free Payment Procedures & Automated Bank Reconciliation
| Features | Description |
|---|---|
| Payment Modes Available | Seamless multi-channel collection via UPI, credit cards, debit cards, net banking, and RuPay with ultra-low MDR. |
| App Payment | Payments are fully supported through the mobile app. |
| Auto Bank Reconciliation | Custom fields in bank statements are unlocked for easy reconciliation. |
| Prepaid Utility Meter Recharges | Direct integrations with electrical and water prepaid meter systems (Secure, Radius, El-Measure, WaterOn, WeGot). |
| Financial Operations Support | Dedicated internal operations team resolving transaction disputes, chargebacks, and gateway settlements. |
| Different Types of Payments | Various payment types are supported, including maintenance, funds, security deposits, salaries, and more. |
| Rapid Settlement Cycles | Optimized settlement cycles ensuring quick cash liquidity for society operational accounts. |
Management Committee & Admin ERP: Role-Based Society Controls
| Features | Description |
| Manage Society | Manage flats, towers, gates, and parking for residents and visitors with ease. |
| Manage Residents | Resident management includes services for owners, tenants, and their families. Data is maintained by type—owners (residing, vacant, or rented flats) and tenants (with/without family). |
| Manage Service Providers | Efficient tracking and management of daily help, with registration including name, contact (OTP verified), ID proof, and a unique 6-digit passcode for secure background checks. |
| Society Staff Attendance Management | Availability of detailed reports with flexibility to define multiple configurable shifts for different categories of staff. |
| Reports | Access to logs such as Visitor, Vehicle Movement, Gate Pass, Empty Flat Visits, and Investigation records is available for viewing and downloading. |
| Admin APP | Admins can approve resident registrations directly through the app. Enhanced controls and reporting tools are already being rolled out in phases for improved management and oversight. |
| Emails & Push Notifications | Instantly notify residents via email updates or push notifications on the NoBrokerHood app. |
| Masked Resident Directory | Guards can make in-app calls to certain residents without having access to their personal numbers, simply via the guard app. |
| Tenant Management & Move-in/Move-out | Admins can manage tenant documents and rental tenures via the app, with downloadable reports available. Rental agreements can be securely stored on the dashboard, and auto-alerts are triggered before expiry. |
| Access Management | Admins can freely customise and control the number of modules to be accessed by certain stakeholders within the committee. |
Admin Roles, Access Delegation & Governance Matrix
| Role / Item | Description |
| Accounts Auditor | Dedicated access to statutory ledgers, expense entries, bank statements, and reconciliation logs for auditing. |
| Accounts Executive | Operational authority looking into routine day-to-day financial management and invoice processing. |
| Accounts Manager | Access to Dashboard tabs: Purchase Request & Orders, PPM & Asset Management, Society Management, Reports, Flats & Resident Management, Visitor & Desk Management, Parking, Vendor & Amenities Management, Financial Management. |
| Billing Manager | Handles Purchase Requests and Orders efficiently. |
| Facility and Society Manager | Responsible for Help Desk Management, Flats/Resident Management, Society Management, Visitor Management. |
| Security Supervisor | Viewing-only access for: Vendor Management, Society Management, Amenities Management, Desk Management, Flats and Resident Management, Visitor Management. |
| Helpdesk Manager | Responsible for Society Management, Desk Management, and Amenities Management. |
| Full Admin | Full executive access to all dashboard tabs, settings, and system setups. |
| CRM & Marketing Managers | Monitors tab access for streamlined communications and ensures secure, efficient access to marketing modules. |
| Access Control Devices | Entry via Bluetooth App, Access Card, PIN, Biometric, and Face Recognition. |
| IoT Devices & Sensors | Includes AQI monitors, water level sensors, electric fencing, sound sensors, smart pool monitors, and AI-based speed cameras. |
Helpdesk & Complaint Management System for Quick Resolution
| Features | Description |
| Helpdesk Management | Residents can file complaints by selecting specific categories and sub-categories, providing issue details, and attaching photos as evidence. |
| Complaint Tracking | Residents can track the status of their complaints at every stage—In Progress, On Hold, Resolved, or Reopened—with real-time updates. |
| Defaulter Status | Management can track residents who have pending dues and block them from raising service requests. |
| Department Control – Auto-assign feature | Admins can categorize and set an assignment rule that auto-assigns service requests to the respective departments, such as electrical or plumbing. |
| Category | Admin can create helpdesk categories and sub-categories. Reports of service requests against each category can be downloaded. |
| Complaint Staff Roster | Admins can configure staff working hours and holidays, and assign them to specific categories or sub-categories. |
| Manual & Auto Assignment | Auto-assignment of work to staff members based on workload and availability. Work gets re-assigned if a staff member is on leave. |
| Auto Escalation & Matrix | 1+4 levels of escalation can be configured, starting from Helpdesk User to Admin, based on complaint category and timespan, with up to 10 levels mapped to designated email IDs. |
| Resolution & Reopening | Both Residents and Helpdesk Users/Managers can mark a ticket as resolved. Residents can reopen a ticket if dissatisfied with the resolution. |
| Performance Analytics Reports | Ticket closure time reports, category-wise reports, and tower-wise SLA performance metrics help streamline turnaround. |
| Ratings & Comments | Residents can rate and review the services and service providers after ticket resolution. |
Gate Automation, Smart Security & Domestic Help Tracking
| Features | Description |
|---|---|
| Guard Devices | The smartphone is locked at the root level with the NoBrokerHood guard app loaded. |
| Multiple Language Options | There are 8 different language settings available to promote easier communication and clear understanding on the guards’ end. |
| Commercial Entry of Vendors | Track the entry and exit of water tankers, diesel, and garbage trucks with complete entry, exit, and detail logs. |
| Guard Patrolling | Society Admins set up guard patrolling routes as per security needs. Guards follow the route, mark attendance, and report incidents with proof with auto-notifications on missed rounds. |
| Daily Help Biometric Attendance | Access granted via passcodes with biometrics and face recognition on the guard app preventing proxy entries by domestic staff. |
| Daily Help Payment Tracking | Easily track advances and pay daily help via UPI or cash—quick, hassle-free, and as per your convenience. |
| Automated Verification (App & IVR) | App notifications enable quick approval/denial of visitors, backed by automated IVR calls routed to primary and secondary numbers. |
| Pre-Approval Options | Residents can pre-approve guests, deliveries, cabs, and even children’s exits for smoother entry flow. |
| Panic and Emergency Button (SOS) | Alarms notify guards via GuardHood App alarms, MC members through the Emergency Response Team (ERT), and family members with up to three alert calls each. |
| Multi-Tier Check-in Process | Visitor check-in is initiated at the main gate, with real-time alerts sent to tower-level guards for seamless verification at the tower. |
| Visitor Overstay Alert | Ensures timely exits for delivery staff and cabs, alerting guards if stays exceed limits set by the committee. |
| Leave at the Gate | Residents can delegate parcel collection to a security guard verified with a photo, which generates a secure collection OTP. |
| Offline Mode in Guard App | Entries made offline in the Guard app are securely recorded and updated when internet connectivity is restored. |
Streamlined Vehicle Management & Boom Barrier Integrations
| Features | Description |
| Boom Barrier Integrations & Vehicle Restriction | The system integrates with multiple gate providers, RFID, and FASTag for seamless movement and restricts access upon suspicious activity. |
| Residents Parking | Allocation of an approved number of parking slots to each flat/villa is configured with ease. |
| Visitor Parking | Societies can set visitor vehicle limits; slot availability updates dynamically with each entry or exit. |
| Ability to Contact Vehicle Owner | The vehicle owner can be contacted directly when needed (e.g., if parked in the wrong slot) with masked phone privacy. |
Amenities Management & Slot Booking System
| Features | Description |
|---|---|
| Free as Well as Paid Amenity Management | Admins can configure free and paid community amenities, set up coaching classes, and take bookings on the resident app. |
| Capacity Control & Inventory Quantities | The admin can set capacity limits for each amenity. Residents can specify inventory items (tables, chairs) that auto-calculate into invoices. |
| Cool Down Periods & Usage Limits | Admins can set group-wise usage limits and cool-down times to control the overutilization of popular amenities. |
| Differential Pricing & Block Booking | Admins can set varied prices for separate slots and allow weekly, monthly, quarterly, or yearly block booking options. |
| Clubhouse Guard Device Check-in | Explore integrated check-in and check-out verification features linked with the clubhouse guard tablet. |
Digitized Communications, Surveys & Society Documents
| Features | Description |
|---|---|
| Creation of Groups & Circulars | Create custom resident interest groups and broadcast emails or SMS to selected clusters for effective society announcements. |
| Opinion Polls & Digital Elections | Run surveys, opinion polls, and verified digital voting polls for formal management committee elections. |
| Meetings & Minutes (MoM) | Schedule committee meetings and publish digital minutes of meetings (MoM) for transparency. |
| Society & Flat Document Vault | Securely store and retrieve centralized society records or flat-specific property files at a single location. |
Smart IoT, Meter Integrations & Ecosystem Partnerships
| Features | Description |
|---|---|
| Boom Barrier & FASTag | Compatible with multiple boom barrier systems, enhanced by RFID and FASTag support for contactless vehicular access. |
| Prepaid Meter Integrations | Pre-integrated with top meter solutions nationwide (Secure, Radius, El-Measure, WaterOn, WeGot). |
| Doorstep Services & Cabs | One-click access to city partners for cleaning, appliance repair, and on-demand taxi bookings. |
| Resident Marketplace | Buy or sell goods and offer localized services securely with verified neighbours in your community. |
Multi-Stakeholder Interfaces: Guard, Resident & Admin Apps
| Features | Description |
| Guard App | The GuardHood App equips on-duty security personnel with intuitive multilingual tools for faster gate verification. |
| Resident App | Simplifies day-to-day living with domestic help tracking, automated bills, amenity reservations, and community engagement. |
| Admin App | Enables elected MC admins to approve registrations, manage complaints, and track operations directly from their phones. |
| MC/FM Dashboard Access | Comprehensive web portal to manage society structure, resident rosters, service staff access, accounting, and asset records. |
On-Site Guidance, Operational Audits & Guard Training
| Features | Description |
| Comprehensive Training for Guards & MC Members | Guards and MC members receive hands-on training on the app and dashboard, with refresher sessions provided anytime as needed. |
| On-site Operational Support | On-ground deployment engineers and support executives ensure seamless operations and zero disruption during rollout. |
| Lifetime Multi-Channel Customer Support | Customer support is accessible via phone calls, emails, and direct ticketing via the GuardHood App and MC Dashboard. |
Data Storage, Statutory Compliance & Resident Privacy Controls
| Features | Description |
| Safe Data Storage | Data is securely housed within a Virtual Private Cloud (VPC) on Amazon Web Services (AWS). |
| Privacy-Focused Gate Access | Personal resident and guest contact details remain completely inaccessible to security personnel on their devices. |
| Mandatory OTP Authentication | OTP verification is required for dashboard logins and exports; resident data is secured via strict masking controls. |
| Company-Wide NDAs & Legal | All employees are bound by an NDA prohibiting data sharing under a clear public privacy policy. |
| Industry Certifications | Awarded ISO 27001 Certification, PCI DSS Compliance, and WSQ Certification. |
| Data Protection Compliances | Fully compliant with GDPR and the Digital Personal Data Protection (DPDP) Act, 2023. |
| Data Subject Rights (Access & Erasure) | Residents enjoy full rights to access, portability, and permanent data erasure within 30 days of contract termination. |
